Training

All associates have a real passion for delivering quality training that is tailored to our clients needs. In addition to the vast knowledge and experience Associates have in their field, all have professional training qualifications. This ensures that all training events are delivered to a very high standard. Click here for our training brochure.

We can offer a range of courses which are accredited by the Open College Network at Level 2 – contact us to find out more.

Our high standards are recognised by The National Communities Resource Centre, Trafford Hall as we are approved members of their Trainers’ Network.

Our in house training services are delivered to suit participants’ needs, so we will deliver training at the most appropriate venue and at a time that enables people to participate, this includes weekends and evenings.

Don’t have enough people to fill an in-house course, but still need training for a few people? Please get in touch, we have lots of contacts and we will see if we can run a joint training event with other organisations in your region.

Interested in developing a bespoke package of training? We have worked with a range of clients to deliver intensive training programmes for participants over a number of weeks. Participants greatly benefit from an intense period of learning and feel a sense of achievement at their graduation. We could also accredit these packages of training.  Contact us if you would like to find out more.

We provide training on a wide range of subjects, examples of some these are detailed below.

  • Committee skills
  • Introduction to scrutiny
  • Introduction to social housing
  • Effective Marketing and social media
  • Grabbing a freebie
  • How to negotiate
  • Conducting surveys
  • Tackling Anti social behaviour
  • Preparing for board membership
  • Local resolution of complaints
  • Consulting the community
  • Being an effective chair
  • Sharpening our scrutiny skills
  • Becoming a tenant inspector
  • Effective fundraising
  • Presentation skills
  • Mystery shopping
  • Preparing to interview
  • Dealing with conflict in groups
  • Working as a team
  • Train the Trainer
  • Becoming a TMO

What our clients say about us

“Excellent – it was taught in a thorough way but it was also fun.  Very knowledgeable tutors!”
Resident on ‘All on Board’ course

“Engage Associates are inspired and inspiring trainers.  Participants on our courses love them and we appreciate their reliable and thoroughly professional attitude.”

“We’re always delighted to know that Eileen is delivering training – either for us at Trafford Hall, or for one of the many tenant and community groups we work with.  A brilliant professional trainer – we have complete confidence regarding the quality, the relevance and the feedback from delegates on any training Eileen delivers.  She makes my job so easy!

Barbara Watson, Former Training Manager, Trafford Hall

“Jayne came in to deliver our Tenant Training Academy which is designed to help tenants understand more about Great Places and social housing, build on their skills and knowledge, and ultimately empower them to get more involved and influence the work of Great Places. We were impressed with Jayne’s approach and her ability to engage residents in some challenging discussion. There was some fantastic feedback from the sessions – tenants were impressed with the content and delivery. I would not hesitate in recommending Jayne to others.”

Pauline Heron, Customer Involvement Co-ordinator at Great Places Housing Group